Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the website, platform, and marketing services provided by Rebel Growth Operators (“Rebel Growth,” “we,” “us,” or “our”). By accessing our website, creating an account, or entering into a service engagement with us, you (“Client” or “you”) agree to be bound by these Terms.

If you are accepting these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms. If you do not have that authority, do not use our Services.

1. Services

Rebel Growth Operators provides AI-powered full-service digital marketing, including but not limited to content creation, SEO, paid media management, conversion rate optimization, marketing automation, and analytics — delivered through a combination of proprietary technology and expert human oversight.

The specific services, deliverables, milestones, and pricing applicable to your engagement are defined in your signed Engagement Agreement or Statement of Work (“SOW”), which is incorporated into these Terms by reference. In the event of a conflict between these Terms and an SOW, the SOW governs.

2. The ROMI Guarantee

Where explicitly stated in your SOW, Rebel Growth offers a Return on Marketing Investment (“ROMI”) guarantee. The specific guarantee terms, measurement methodology, baseline period, and remedy (e.g., continued work at no charge, partial refund) are defined per engagement in the applicable SOW.

The ROMI guarantee is conditional upon: (a) Client providing timely access to required data, accounts, and assets; (b) Client approval of strategic recommendations within agreed timelines; (c) no material change in Client’s business, budget, or market conditions that would reasonably affect campaign performance; and (d) a minimum engagement period as specified in the SOW. Rebel Growth reserves the right to void the guarantee if any of these conditions are not met.

3. Client Responsibilities

You agree to:

• Provide accurate, complete, and up-to-date information required to deliver the Services
• Grant timely access to advertising accounts, analytics platforms, CMS systems, and other tools reasonably necessary to perform the Services
• Designate a point of contact with sufficient authority to approve deliverables, provide feedback, and make decisions within agreed timelines
• Review and approve or request revisions to deliverables within the timeframes specified in your SOW. Unreasonable delays in approval may affect delivery schedules and guarantee eligibility
• Ensure that any content, materials, or data you provide to us does not infringe the intellectual property rights of any third party and complies with all applicable laws
• Maintain the confidentiality of your account credentials and notify us immediately of any unauthorized access

4. Fees and Payment

Fees are as set forth in your SOW. Rebel Growth may offer several pricing models including subscription retainers, milestone-based payments, outcome-based fees, or hybrid arrangements. The applicable model is specified per engagement.

• Invoices are issued per the schedule in your SOW and are due within 30 days of the invoice date unless otherwise specified.
• Late payments accrue interest at 1.5% per month (or the maximum permitted by law, whichever is less) from the due date.
• Disputed invoices must be raised in writing within 10 business days of receipt. Undisputed portions remain due on the original schedule.
• Suspension: We reserve the right to pause Services if invoices remain unpaid beyond 45 days, without waiving our right to full payment.
• All fees are in USD unless otherwise stated. Taxes, if applicable, are the Client’s responsibility.

5. Intellectual Property

Work Product

Upon receipt of full payment for an engagement, all original creative work, copy, designs, and other deliverables produced specifically for you under a SOW (“Work Product”) are assigned to you. You receive full ownership of those specific deliverables.

Pre-existing Materials and Tools

Any tools, frameworks, templates, methodologies, proprietary processes, or AI models that Rebel Growth uses to produce Work Product remain our exclusive property. We grant you a non-exclusive, non-transferable license to use the outputs of those tools as incorporated into your Work Product, but not to the underlying tools themselves.

License to Client Materials

You grant us a limited, non-exclusive license to use your brand assets, content, data, and materials solely as necessary to perform the Services during the term of your engagement.

6. Confidentiality

Each party may receive confidential information from the other in connection with the Services. Each party agrees to: (a) keep such information confidential using at least the same degree of care it uses for its own confidential information (but no less than reasonable care); (b) not disclose it to third parties without prior written consent; and (c) use it only for the purposes of the engagement.

This obligation does not apply to information that is or becomes publicly known through no breach of this Agreement, was independently developed, or is required to be disclosed by law (with prompt notice to the disclosing party where permitted).

7. Platform Use

Access to the Rebel Growth client dashboard is subject to the following additional terms:

• You may not use the platform for any unlawful purpose or in violation of any applicable law or regulation
• You may not attempt to gain unauthorized access to any part of the platform or its infrastructure
• You may not reverse engineer, decompile, or attempt to extract the source code of the platform
• You are responsible for all activity that occurs under your account
• We reserve the right to suspend or terminate access for violations of these Terms

8. Disclaimers

Except as expressly stated in an SOW (including any ROMI guarantee), the Services are provided “as is” and “as available.” Rebel Growth disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or that results will meet any specific performance targets not expressly guaranteed in your SOW.

Marketing results are influenced by many factors outside our control, including market conditions, platform algorithm changes, competitor activity, and your own business decisions. We cannot guarantee specific outcomes beyond what is expressly committed in an SOW.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Rebel Growth’s total cumulative liability to you for any claims arising out of or related to these Terms or the Services — whether in contract, tort, or otherwise — shall not exceed the total fees paid by you to Rebel Growth in the 3 months immediately preceding the claim.

In no event shall either party be liable for indirect, incidental, special, consequential, or punitive damages — including lost profits, loss of data, or business interruption — even if advised of the possibility of such damages.

These limitations apply to the fullest extent permitted by law and do not apply to (a) death or personal injury caused by negligence, (b) fraud or fraudulent misrepresentation, or (c) any liability that cannot be excluded or limited under applicable law.

10. Term and Termination

The term of your engagement begins on the start date in your SOW and continues for the period specified therein. Either party may terminate an engagement for cause if the other party materially breaches these Terms or an SOW and fails to cure the breach within 15 business days of written notice.

Upon termination: (a) you will pay all fees for Services rendered through the termination date; (b) each party will return or destroy the other’s confidential information upon request; (c) we will provide you with deliverables completed as of the termination date; (d) Sections 4, 5, 6, 9, 11, and 12 survive termination.

Early termination by you without cause may be subject to an early termination fee as specified in your SOW.

11. Indemnification

You agree to indemnify, defend, and hold harmless Rebel Growth Operators and its officers, directors, employees, and agents from any claims, damages, losses, and expenses (including reasonable attorneys’ fees) arising from: (a) your use of the Services in violation of these Terms; (b) your breach of any representation or warranty; (c) any content or materials you provide to us that infringe a third party’s intellectual property rights; or (d) your violation of any applicable law or regulation.

12. General Provisions

• Governing law: These Terms are governed by the laws of the State of Delaware, without regard to its conflict of law principles.
• Dispute resolution: The parties will attempt to resolve disputes in good faith. If unresolved after 30 days, disputes shall be submitted to binding arbitration under the rules of the American Arbitration Association, conducted in English. The prevailing party may seek attorneys’ fees.
• Entire agreement: These Terms, together with any applicable SOW, constitute the entire agreement between the parties and supersede all prior negotiations, representations, or agreements relating to the subject matter.
• Amendments: We may update these Terms by posting the revised version with a new effective date. Material changes will be communicated by email. Continued use of the Services constitutes acceptance.
• Severability: If any provision is found unenforceable, the remaining provisions continue in full force.
• No waiver: Failure to enforce any right or provision does not constitute a waiver of that right.
• Assignment: You may not assign these Terms without our written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

13. Contact Us

For questions about these Terms, please contact: